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Terms of Use & Privacy Policy

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SITE.

Yusuf Bin Ahmed Kanoo and/or any of the other names that are used and have same meaning i.e. but not limited to YBA Kanoo, YBAK or others (YBA Kanoo) owns and maintains this Website and other YBA Kanoo websites that are linked to this site (collectively ‘the Site’) and all the information, communications, software, scripting, photos, text, video, graphics, music, sounds, images and other materials and services found on the Site (collectively ‘Content’), for the use of its customers, employees and members of the general public but only for the lawful purposes described below. Such content is provided as a convenience to its customers and to the general public.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE SITE.

 

1.0 Acceptance of Contract Terms and Jurisdiction:

In exchange for accessing, browsing and/or using the Site, you agree to be bound by these terms and to comply with all applicable laws and regulations, including without limitation any applicable intellectual property laws and any related implementing regulations. You represent you have the legal authority to accept these Website Terms of Use on behalf of yourself or any party you represent. Use of the Site is unauthorised in any jurisdiction that does not give effect to these Website Terms of Use, including without limitation this paragraph.

The Site is owned, controlled and operated in whole or in part by YBA Kanoo from its offices within the Kingdom of Bahrain. By accessing the Site, you agree that the laws and regulations of the Kingdom of Bahrain without regard to conflicts of laws principles, will apply to all matters relating to use of the Site, and you agree that any litigation shall be subject to the exclusive jurisdiction of the Courts of the Kingdom of Bahrain. Those who access the Site from other locations do so at their own risk and are responsible for compliance with applicable local laws. YBA Kanoo makes no representation that the Content in the Site is appropriate or available for use in other locations, and access to it from territories where the Content is illegal is prohibited. You acknowledge that YBA Kanoo reserves the right in its sole discretion to refuse to terminate access to the Site by you at any time.

 

2.0 Copyright and Restrictions on the use of content:

While YBA Kanoo provides the information on this Site to anyone, we retain copyright on all text and graphic images. You acknowledge, having been advised by YBA Kanoo, that the Content is protected in the Kingdom of Bahrain and internationally by a variety of laws, including but not limited to, copyright laws and treaty provisions, trademark laws and other proprietary rights laws (collectively ‘Rights’). In addition to YBA Kanoo’s Rights in individual elements of the Content, YBA Kanoo or its licensors own a copyright in the selection, coordination and arrangement of the Content.

You are hereby granted permission to access the Content from the Site in whole or in part, (and except where otherwise specified or provided by YBA Kanoo, print a single copy of the information for your own personal use) but only for purposes of viewing and browsing through the Site or ordering products or services from the Site if applicable. You are also hereby granted permission to store files on your computer for your own personal use; reference hypertext documents on the Site from your own documents. However, these permissions terminate automatically if you breach any of these applicable Website Terms of Use. YBA Kanoo is not granting you any permission to use the Content other than the permission expressly stated in these Website Terms of Use. All other use of Content from the Site, including, but not limited to modification, publication, transmission, participation in the transfer of sale of, reproduction, creation of derivative works from, distribution, performance, display, incorporation into another website, reproducing the Site (whether by linking, framing or any other method), ‘mirroring’ the Site or in any other way exploiting any of the Content, in whole or in part, or downloading and using software repeatedly for uses other than those expressly permitted may not be made without YBA Kanoo ‘s prior express written consent.

 

3.0 Limitation on scope of content:

The Site contains information regarding YBA Kanoo and promotional programs. The Products described in this Site contain uniquely Bahrain specifications and are offered for sale in the Kingdom of Bahrain. The promotional programs, if any, described in this site are available only in the locations specifically referred to. The price information contained in or provided through the Site is for information purposes only and does not constitute any offer to sell the products concerned. The actual prices and terms and conditions of sale will be determined by the authorised distributor/dealer of the Products/Services concerned.

 

4.0 Trademarks and Services Marks:

YBA Kanoo and other trademarks, such as products and service names found on the Site (collectively the ‘Trade Marks’) are owned by YBA Kanoo, its associate companies, suppliers, business associates or third parties and registered in the Kingdom of Bahrain and/or elsewhere or unregistered. Nothing on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks displayed on the Site, without the written permission of the Trademark owner concerned. The Trademarks may not be used in any way, including in advertising or publicity pertaining to distribution of Products on the Site, without prior, written permission of YBA Kanoo.

 

5.0 Prohibited Conduct:

You are prohibited from posting or transmitting to or from the Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. You agree (i) not to use the Site to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; (ii) not to interfere or disrupt the Site or any networks connected to the Site; (iii) not to use any device, software or routine or attempt to interfere with the proper functioning of the Site or any transactions being offered at the Site (iv) not to use the Site to collect or export personal information, including, without limitation, financial information, about other participants at the Site; (v) not to use the services, products associated with the Site for illegal purposes, and (vi) to comply with all regulations, policies and procedures or networks connected to the Site.

 

6.0 Disclaimer of Warranty:

YBA Kanoo does not warrant or make any representations regarding the use, validity, accuracy, or reliability of, or the results of the use of, or otherwise respecting, the content of the site or any other websites linked to or from the site. the content of the site is provided “as is” without warranties of any kind either express or implied. to the fullest extent possible pursuant to applicable law, YBA Kanoo disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement or other violation of third party rights.

 

7.0 Links to Third Party Websites:

YBA Kanoo makes no representations whatsoever about any other website which you may access through the Site. When you access a non-YBA Kanoo website, please understand that it is independent from YBA Kanoo, and that YBA Kanoo has no control over the content on that website. In addition, a link to a non-YBA Kanoo website does not mean that YBA Kanoo endorses or accepts any responsibility for the content, or the use of such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, Trojan horses and other items of destructive nature. YBA Kanoo makes no representation or warranty as to any third party products. Note also that YBA Kanoo Privacy Policy does not apply to any non-YBA Kanoo website which may be accessed through the Site. Please refer to such non-YBA Kanoo websites’ own privacy policies (if any) to determine the privacy policies which apply when using such non-YBA Kanoo web sites.

 

8.0 Limitation of Liability:

In no event will YBA Kanoo be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission if any, computer virus or line or system failure, even if YBA Kanoo, or representatives thereof, are advised of the possibility of such damages, losses or expenses. hyperlinks to other internet resources are at your own risk; the content, accuracy, opinions expressed, and other links provided by these resources are not investigated, verified, monitored, or endorsed by YBA Kanoo in any way or matter.

 

9.0 Privacy Policy:

We YBA Kanoo Group – and/ or its divisions (“YBAK”) respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). We comply with the laws which apply to our business operations in different countries and regions; please refer to the below list of the laws in section 1.1. Please read this Policy to learn about how we collect, use, share and protect the personal information that we have obtained. This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on the website (www.kanoo.com) – the “Website”, will include but not limited to: your name, address, date, and place of birth, nationality, passport number, ID number, occupation, email address, telephone/mobile number, and any other personal details. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

This Policy is a legally binding agreement between you and the Website operator/s. If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website. By accessing and using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. We keep our privacy Policy under regular review This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

 

9.1 Applicable PDPL Laws:

  • Bahrain PDPL
  • GDPR EU
  • UAE PDPL
  • Oman PDPL
  • KSA PDPL

 

9.2 Collection of Personal Information:

You can access and use the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features offered on the Website, you may be asked to provide certain Personal Information (for example, your name and e-mail address).

We receive and store any information you knowingly provide to us when you create an account, or fill any forms on the Website. When required, this information may include the following:

  • Contact information (such as email address, phone number, etc.)
  • Basic personal information (such as name, country of residence, etc.)
  • Any other materials you willingly submit to us (such as articles, images, feedback, etc.)

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the features on the Website.

 

9.3 Privacy of Children:

We do not knowingly collect any Personal Information from children under the age of 16 If you are under the age of 16, please do not submit any Personal Information through the website. If you have reason to believe that a child under the age of 16 has provided Personal Information to us through the website, please contact us to request that we delete that child’s Personal Information from our records. We also ask that all parents and legal guardians overseeing the care of children take the necessary precautions to ensure that their children are instructed to never give out Personal Information when online without their permission.

 

9.4 Disclosure of Information:

Depending on the requested services or as necessary to complete any transaction or provide any service you have requested, we may share your information with our affiliates, contracted companies, and service providers (collectively, “Service Providers”) we rely upon to assist in the operation of the Website and whose privacy policies are consistent with ours or who agree to abide by our policies with respect to Personal Information. We will not share any personally identifiable information with third parties and will not share any information with unaffiliated third parties.

Service Providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service Providers are given the information they need only in order to perform their designated functions, and we do not authorize them to use or disclose any of the provided information for their marketing or other purposes.

 

9.5 Cookies:

Our website uses “cookies” to help personalize your online experience. We may use cookies to collect, store, and track information for security and personalization, and for statistical purposes. Please note that you have the ability to accept or decline cookies.

We may use cookies to collect, store, and track information for security and personalization, and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer. You can manage or delete cookies based on your own preferences.

 

9.6 Push Notifications:

We offer push notifications to which you may also voluntarily subscribe at any time. To make sure push notifications reach the correct devices, we use a third-party push notifications provider who relies on a device token unique to your device which is issued by the operating system of your device. While it is possible to access a list of device tokens, they will not reveal your identity, your unique device ID, or your contact information to us or our third-party push notifications provider. We will maintain the information sent via e-mail in accordance with applicable laws and regulations. If, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.

 

9.7 Data Retention:

The personal data with us is protected and processed for a legitimate purpose. We keep your personal data as long as you are using Kanoo services.  Beyond the on-going relationship, we will retain your data to comply with any of the data retention rules that apply to us about keeping your records as per the Kanoo retention policy and the applicable legal requirements.

 

9.8 International Transfers:

We share your personal data within the Group. We ensure your personal data is protected by requiring all our group companies to follow the same rules when processing your personal data. Many of our external third parties are based outside the GCC countries, so their processing of your personal data will involve a transfer of data outside this region. Whenever we transfer your personal data out of the above territories, we ensure a similar degree of protection is afforded to it in line with the requirements of the relevant law.

 

9.9 Data Security:

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

 

9.10 Data Subject Rights:

Under the PDPL, data subjects have a number of rights to their data.

  • Access to their personal data including processing and disclosure.
  • Right to correct, block or erase the personal data from our records if you come across any integrity issue with your personal data.
  • Right to request to withdraw consent.
  • Right to object to processing for direct marketing purposes.
  • Right to object to processing causing material or moral damage.
  • Data subject with proof of identity shall know where the data is being processed.
  • Be notified of any breach or infringement of his/her personal data.
  • Not be subject to a decision based on automated processing.
  • Right to submit complaints to the authority.

For more details on the data subject rights and response times to the legitimate requests please refer to the relevant law based on the jurisdiction.

 

9.11 Acknowledgement

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed against interception or leakage.

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

As the security of Personal Information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.

 

9.12 Contacting Us:

If you have any questions, concerns, or complaints regarding this Policy, the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

Email address: dpo@kanoo.com
Location: Kanoo Tower, Level 19, Entrance No.155
Road 1703, Block 317, Diplomatic Area, Kingdom of Bahrain
Phone: +973 1722 0220

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and, in any event, within the timescales provided by applicable data protection laws.

 

10.0 Amendments

YBA Kanoo may revise or withdraw the Content, in whole or in part, at any time without notice. YBA Kanoo may at any time revise these Website Terms of Use by updating this posting. By using the Site, you agree to be bound by any such revisions and you agree to periodically visit this page to determine the then current Website Terms of Use to which you are bound.

YBA Kanoo reserves the right to change this Policy at any time by posting an updated Policy at the Websites.