Yusuf Bin Ahmed Kanoo Group of Companies, one of the most prestigious family-owned businesses in the GCC and Middle East region, has announced its agreement with TLScontact, a leading global visa and consular services specialist and part of the Teleperformance Group. YBA Kanoo is set to manage and inaugurate three centres in Riyadh, Jeddah, Al Khobar with the aim of providing visa applications services without the need of visiting the German Embassy in the Kingdom of Saudi Arabia. The newly signed agreement was finalised in Kanoo Tower located at the Diplomatic Area in the Kingdom of Bahrain.
Dr. Faisal Kanoo, Group Board Member, was present at the signing ceremony, alongside Mr. Bilal Diaa, TLScontact Area Manager Middle East, Turkey and Central Asia, in addition to the presence of senior management employees from both companies.
Dr. Faisal Kanoo valued the agreement signed between both parties, and that the collaboration between YBA Kanoo and TLScontact will assist in meeting the needs of the community and businessmen alike by substantially minimizing time and effort, as well as boosting economic performance, stating that this step will take travel and tourism-related services to new heights. He also added: “A considerable large segment of the population of the Kingdom of Saudi Arabia travel to Germany for tourism, education and healthcare needs every year, therefore, the newly developed centres will guarantee a more flexible and straight-forward experience for visa application processes, which will in return have a positive impact on the economy. With the growing interest among travelers in visiting Germany, we aim to provide top-of-the-line services to ensure flexibility and ease for our clients during their visa application processes, and our centres will be fully managed by trained experts to guarantee efficiency and security through several unique services. This will predominately reduce time and effort while offering an exceptional and comprehensive experience for our clients.”
Meanwhile, Mr. Bilal Diaa, TLScontact Area Manager Middle East, Turkey and Central Asia, commented on the agreement saying: “TLScontact is delighted to partner with Kanoo for the delivery of services in Saudi Arabia. The partnership represents a shared commitment to providing service excellence to both government clients and the thousands of travellers and citizens we welcome into our centres every day. Kanoo’s strong and established reputation in Saudi Arabia, combined with TLScontact’s extensive operational experience across the visa sector, will ensure that customers benefit from a superior experience at every stage of their visa application.”
TLScontact works with governments from around the world to provide visa and consular services on their behalf to travellers and citizens. Present in 90 countries, TLScontact operates 150 visa application centres and handles over 4 million visa applications every year. TLScontact is part of Teleperformance Group, a global leader in customer experience management and Digital Integrated Business Services.
